Refund policy

Returns Policy

Our Products are non-returnable due to the nature of the product as personal use products.

Refund/Exchange Policy

While we at MyHues try our best to deliver your orders to you in perfect condition, we understand that sometimes unexpected situations can occur during transit.

In case you have received damaged product(s) in your MyHues order, you can get in touch with us at info@myhues.in or click here.

For a Damaged, Defective, Wrong or expired item, you can request a refund or replacement within 1 day of delivery.

You will need to share the image of the item and its defects through Your Orders for a refund/replacement.

Our Customer Support Team will provide you with a resolution.

Cancellation Policy

Cancellation of order can be only requested immediately placing the order. Any cancellation request made once your order has been dispatched will not be accepted.

To request a cancellation of your order, please reach out to our Customer Support team at info@myhues.in or click here.

Refund/Returns/Replacements For Goods Received In A Tampered Box

For the security of our customers, we kindly request that any packages showing signs of tampering should not be accepted from our courier partners. If you receive a package with evident tampering, missing, or damaged items, please be aware that MyHues cannot be held liable for refunds, returns, or replacements. We encourage you to thoroughly inspect your package upon delivery before accepting it.